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Shipping & Delivery

Fast, reliable shipping to get your fashion favorites delivered right to your door.

Shipping Options

Standard Shipping

Free on orders ₵100.00 GHS+

₵5.99 GHS under ₵100.00 GHS

3-5 business days

Our most popular shipping option. Perfect for regular orders when you don't need items immediately.

Express Shipping

₵12.99 GHS

1-2 business days

Need your items quickly? Express shipping gets your order to you fast with priority handling.

Same Day Delivery

₵19.99 GHS

Select areas only

Same day (order by 2 PM)

Available in major metropolitan areas. Perfect for last-minute needs or special occasions.

Order Processing

Processing Timeline:

  • • Orders placed before 2 PM EST ship same day
  • • Orders placed after 2 PM EST ship next business day
  • • Weekend orders ship on Monday
  • • Holiday processing may take 1-2 additional days

What happens after you order:

  • • Immediate order confirmation email
  • • Quality check and packaging
  • • Shipping confirmation with tracking
  • • Delivery updates via email/SMS

International Shipping

We ship worldwide!

D'mayor Store delivers to over 100 countries. International shipping rates and delivery times vary by destination.

Popular Destinations:

Canada₵15.00 GHS
United Kingdom₵20.00 GHS
Australia₵25.00 GHS
European Union₵18.00 GHS

Important Notes:

  • • Customs duties may apply
  • • Delivery times are estimates
  • • Some restrictions may apply
  • • Free shipping threshold varies by country

Order Tracking

Stay updated on your order every step of the way. Once your order ships, you'll receive a tracking number via email.

Track Your Order:

  1. Check your email for shipping confirmation
  2. Click the tracking link or visit our tracking page
  3. Enter your order number and email address
  4. View real-time updates on your package location

Delivery Information

Delivery Requirements:

  • • Signature required for orders over ₵200.00 GHS
  • • Someone must be present to receive package
  • • Valid street address required (no P.O. boxes for express)
  • • Apartment/suite numbers must be included

Delivery Attempts:

  • • Up to 3 delivery attempts
  • • Package held at local facility after failed attempts
  • • 5-day hold period before return to sender
  • • Redelivery can be scheduled online

Shipping FAQ

Can I change my shipping address after placing an order?

Address changes are possible within 1 hour of placing your order. Contact customer service immediately for assistance.

What if my package is lost or damaged?

We'll work with you to resolve any shipping issues. Contact us within 48 hours of delivery for damaged packages or within 7 days for lost packages.

Do you ship to military addresses (APO/FPO)?

Yes! We ship to APO/FPO addresses using standard shipping rates. Delivery typically takes 10-21 business days.